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What are the Top Traits in Customer Service?
Caring, friendly, knowledgable – these are the traits we want in any professional we deal with…
For over 31 years, Arbutus RV has been proudly introducing families…
…to the (Arbutus) RV Lifestyle! Meet one of our newest family. We wish them the…
Arbutus RV Team Scores!
Join Our Arbutus RV Team! At Arbutus RV, we know that we have a wonderful…
Our Gracious Guests
At Arbutus RV, we take a great deal of pride when our team rises to…
A beautiful bouquet of kind customer comments!
We have received some wonderful feedback from recent customers at Arbutus RV. We’re very proud…
Snowmageddon 2019 & Random Acts of Kindness
It’s been an dramatic period of snow, Island-wide, this past week. Arbutus RV took the…
A Trio of Happy Customers Share Their Arbutus RV Experiences
It’s been a very busy Fall Season so far at Arbutus RV! Our lovely customers…
“Businesses far and wide can learn from Arbutus RV!”
Thanks to Arbutus RV customer Richard Kippen for taking the time to write such a…
Port Alberni Team to the Rescue!
You can find friendly and helpful service at all 5 Arbutus RV Locations!
5 Island Locations – 1 GREAT Team!
From: Jason & Jill Hartley Sent: February 9, 2018 5:50 PM To: Shawn Lawson (Arbutus…
Patience & Professionalism in Port Alberni
From: Al Long Date: January 7, 2018 at 1:01:04 PM PST To: “Michael Falls (Arbutus…
Mill Bay Team brings “excitement” back to RVing!
From: Allan Sent: October 19, 2017 2:18 PM To: Jen Kennedy Arbutus RV Mill Bay…
Baby’s got a new home – thanks to Arbutus RV in Courtenay!
From: Alexandra Elliott Sent: June 2, 2017 10:46 AM To: Caleb – Courtenay Branch Manager…
Arbutus Customers for Life!
From: Tanya Lovelace Date: April 25, 2017 at 8:50:34 PM PDT To: Shawn Lawson – Branch…
New Customer Review, Part 3 – DELIVERY DAY!
We recently welcomed Derek and his family into the Arbutus Family. He shared his experience…
New Customer Review Part 2 – From Shopper to Owner
We recently welcomed Derek and his family into the Arbutus Family. He shared his experience…
New Customer Review Part 1 – Buying Decisions
We recently welcomed Derek and his family into the Arbutus Family. He shared his experience…
Difficult Weld & Outstanding Service at Nanaimo Arbutus RV!
From: Tim K Sent: September 21, 2016 12:30 PM To: Craig Little Subject: ‘Thank you’…
Port Alberni provides “exceptional level of service”!
Dear Mr. Little (owner, Arbutus RV), We recently purchased a 2012 Lance 1575 from Arbutus…
Sidney Goes Above and Beyond for Shelna
From: Shelna Sent: Thursday, February 18, 2016 9:52 PM Subject: Recent Sale – Staff Appreciation…
“The Service is Second to None”
To Larry Epp – Sales Consultant (Arbutus RV Courtenay Location) Don and I want to…
Bonnie Loves Sidney
From: Bonnie Sent: November-02-15 4:18 PM To: Craig Little Subject: Thanks again! Hi Craig, I…
Way to go, Lorne Johnson
Both of these well-deserved kudos were sent to Lorne Johnson at our Mill Bay Location.…
Great Job Team Mill Bay, Nanaimo & Courtenay!
To staff, management and principals, As an Ontarian visiting Vancouver Island today I wish to…