Customer Forum

Arbutus RV Retiree Becomes Happy Customer!
Hi, my name is Gerry Breckon. For the last 16 years I have enjoyed being…

Snowbird Report – Bill & Pat Koss
Bill and Pat Koss, like many of our Arbutus RV family, head South for the winters.…

“The Service is Second to None”
To Larry Epp – Sales Consultant (Arbutus RV Courtenay Location) Don and I want to…

New Customer Review, Part 3 – DELIVERY DAY!
We recently welcomed Derek and his family into the Arbutus Family. He shared his experience…

On the Road with Gerry Breckon – Preparation…it’s all in the details
Hi again. This is Gerry the very recently retired (a little over a week) and…

A Trio of Happy Customers Share Their Arbutus RV Experiences
It’s been a very busy Fall Season so far at Arbutus RV! Our lovely customers…

For over 31 years, Arbutus RV has been proudly introducing families…
…to the (Arbutus) RV Lifestyle! Meet one of our newest family. We wish them the…

Backyard Adventures
This charming story about the joys of RV’ing, literally, in your own backyard was submitted…

The Tayne Schroeder Series
We love to share our customer photos and stories with you here on the Arbutus…

Quartzite, Catfish & Chia – the Koss Snowbird Report continues…
Bill and Pat Koss, like many of our Arbutus RV family, head South for…

What are the Top Traits in Customer Service?
Caring, friendly, knowledgable – these are the traits we want in any professional we deal with…

Way to go, Lorne Johnson
Both of these well-deserved kudos were sent to Lorne Johnson at our Mill Bay Location.…

Snowbird Report – Arizona, Nevada and California Part 1
Our friends Bill and Pat Koss continue to share their Snowbird experiences with our readers.…

Snowbird Report – Arizona, Nevada and California Part 2
In this final instalment of their most recent Snowbird Trip Report, Our friends Bill and Pat…